Privacy Policy

Innoventix Solutions (“we”, “us”, “our”) is a proprietorship registered in Delhi, India (Proprietor: Pawan Kumar; GSTIN 07ASOPK6933C1ZM; IEC ASOPK6933C), providing IT services and digital marketing to clients worldwide. This Privacy Policy applies to this website and to information collected when you enquire about or purchase our services.

• Information you provide: name, email address, phone number, company name, project details and any other information you submit through our contact or quote forms, by email, or during calls.
• Billing information: billing name, billing address and transaction details needed to issue invoices and process payments. We do not collect or store full card numbers or PayPal account credentials — payments are handled by our payment processors.
• Technical information: IP address, browser type, device information, pages visited and referring URLs, collected automatically through standard server logs and analytics cookies.
• Project materials: content, images, credentials and access you choose to share with us for delivering agreed services.

• To respond to enquiries and provide free consultations and quotes.
• To deliver, manage and improve the services you purchase from us.
• To issue invoices, process payments and maintain accounting and tax records as required by law.
• To send service-related communications (project updates, reports, invoices). We only send marketing emails with your consent, and every marketing email includes an unsubscribe option.
• To analyze website usage so we can improve our website and offerings.
• To prevent fraud and comply with legal obligations.

This website uses cookies and similar technologies that are necessary for the site to function, and analytics cookies that help us understand how visitors use the site. You can control or delete cookies through your browser settings; disabling cookies may affect some site functionality. We do not use cookies to sell your data to advertisers.

Payments for our services are processed by third-party payment providers, including PayPal. When you pay via PayPal, your payment details are collected and processed directly by PayPal under its own privacy policy and terms; we receive only the information needed to confirm your payment (such as your name, email, and transaction ID). We never see or store your full card details or PayPal login credentials. We recommend reviewing PayPal’s privacy policy at paypal.com for details on how PayPal handles your data.

We do not sell or rent your personal information. We share information only with:

• Payment processors (such as PayPal) to process payments you initiate.
• Service providers that help us operate (website hosting, email delivery, analytics), bound by confidentiality obligations.
• Professional advisers and authorities where required for accounting, tax or legal compliance, or to protect our legal rights.

We are based in India and serve clients internationally. Information you provide may be processed in India and in the countries where our service providers operate. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.

We keep personal information only as long as needed for the purposes above — typically for the duration of our business relationship plus the period required by Indian accounting and tax law (generally up to 8 years for financial records). We protect information using access controls, encrypted connections (HTTPS) and reputable hosting providers. No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard measures.

Depending on your location, you may have rights to access, correct, delete or export the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent for marketing at any time. To exercise any of these rights, email us at [email protected] — we respond to verified requests within 30 days.

Our website and services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the latest revision. Material changes will be highlighted on this page. Continued use of the website after changes take effect constitutes acceptance of the updated policy.