Terms of Service

Innoventix Solutions (“we”, “us”, “our”) is a proprietorship registered in Delhi, India (Proprietor: Pawan Kumar; GSTIN 07ASOPK6933C1ZM; IEC ASOPK6933C), located at 112, 2-A/3, S/F Front Side, Kundan Mansion, Asaf Ali Road, Turkman Gate, Delhi 110002, India. These Terms of Service (“Terms”) form a binding agreement between you and us. If you do not agree with these Terms, please do not use this website or purchase our services.

We provide professional IT and digital marketing services to business clients internationally, including: social media marketing, pay-per-click (PPC) advertising management, search engine optimization (SEO), web design and development, content marketing, email marketing, and design & branding. Services are delivered remotely. Detailed scope, deliverables and timelines for each engagement are confirmed in a written proposal, order confirmation or email before work begins.

• All prices on this website are quoted in US dollars (USD) and exclude any applicable taxes, bank charges, or third-party costs (such as ad spend, domain names, hosting, stock assets or software licences) unless expressly stated.
• Published package prices are indicative starting points; the final price for your project is the one stated in your written proposal or invoice.
• Payments are accepted through the methods stated on our invoices, including PayPal and bank transfer. Payment terms (e.g., advance percentage, milestones, monthly billing) are specified in each proposal.
• Monthly (recurring) services are billed in advance for each service month. Work on a new engagement begins after receipt of the agreed advance payment.
• Overdue invoices may result in suspension of work until payment is received.

• Provide accurate information, timely feedback, and any content, branding or access reasonably required to deliver the services.
• Ensure you have the rights to all materials you supply to us, and that your business, products and instructions comply with applicable laws.
• Approve deliverables within the review periods stated in your proposal; delays in feedback may extend timelines.

• Upon full payment, you own the final deliverables created specifically for you (e.g., website code and design, logo files, approved content), except for third-party assets which remain subject to their own licences.
• We retain ownership of our pre-existing tools, processes and know-how, and may display completed non-confidential work in our portfolio unless you request otherwise in writing.
• All content on this website (text, graphics, logos) belongs to Innoventix Solutions and may not be copied without permission.

Digital marketing outcomes (such as rankings, traffic, engagement or sales) depend on many factors outside any agency’s control, including search engine algorithms, ad platform policies, market competition and your own product and pricing. We commit to professional, diligent work and honest reporting, but we do not guarantee specific rankings, traffic volumes, revenue or other performance outcomes unless expressly stated in writing.

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms.

Each party agrees to keep the other party’s non-public business information confidential and to use it only for the purposes of the engagement. This obligation survives the end of our engagement.

To the maximum extent permitted by law, our total aggregate liability arising out of or related to any engagement is limited to the fees you paid to us for the specific service giving rise to the claim during the three (3) months preceding the event. We are not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill. Nothing in these Terms limits liability that cannot be limited under applicable law.

Either party may terminate an ongoing monthly engagement with written notice as described in the Refund & Cancellation Policy. We may suspend or terminate services immediately if you materially breach these Terms, fail to pay, or use our services for unlawful purposes. Upon termination, you remain responsible for fees for work performed up to the termination date.

These Terms are governed by the laws of India. The courts at Delhi, India shall have exclusive jurisdiction, subject to any mandatory consumer protections that apply in your country of residence. We will always attempt to resolve any dispute amicably first — contact us at [email protected].

We may update these Terms from time to time. The version published on this page at the time you place an order applies to that order. Continued use of the website after changes take effect constitutes acceptance of the updated Terms.